Refund policy
We want you to love your Shore Vibes gear. If something isn't right, you may return eligible items within 14 days of delivery for a refund or exchange, subject to the following conditions:
- Items must be unworn, unwashed, and in original condition, with all original tags attached.
- Items must be returned in their original packaging where possible.
- Proof of purchase (order confirmation or receipt) is required.
- For hygiene reasons, swimwear must have the protective liner tag intact and unremoved to be eligible for return.
- Final sale, clearance, and gift card items are not eligible for return or exchange.
To start a return, contact us using the information below. Refunds will be issued to your original payment method within 3 business days of our receiving and inspecting the returned item. Return shipping costs are the responsibility of the customer unless the item arrived defective or incorrect, in which case we will cover return shipping.